Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy explains how Laredo Concrete Company ("we," "us," or "our"), operating at laredoconcretecompany.com, collects, uses, and protects your information when you visit our website or contact us about our services.
By using our website, you agree to the practices described in this policy. If you have questions, you can reach us at any time at info@laredoconcretecompany.com.
1. Information We Collect
Information You Provide Directly
When you contact us through our website form, call us, or send us an email, we may collect:
- Your name
- Your phone number
- Your email address
- Your project address or general location
- A description of your project or questions
We use this information to respond to your inquiry and, if you move forward with us, to schedule and complete your project.
Automatically Collected Information
When you visit our website, certain information is collected automatically by our web hosting provider and any analytics tools we use. This may include:
- Your IP address
- Browser type and version
- The pages you visit and how long you stay on them
- The website that referred you to ours (if any)
- Device type and operating system
This information helps us understand how visitors use our website so we can improve it. It is not linked to any personally identifiable information unless you have submitted a contact form.
Cookies
Our website may use cookies - small text files stored on your device by your browser. Cookies help the site function properly and may be used by third-party services (such as analytics tools) to track usage patterns. You can disable cookies in your browser settings, but doing so may affect how some parts of the site work.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry or estimate request
- To schedule site visits and project work
- To communicate with you about your project before, during, and after completion
- To send you information you have requested about our services
- To improve our website and understand how it is being used
- To comply with legal obligations
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
3. How We Share Your Information
We do not sell or share your personal information with outside parties for their own marketing purposes. We may share your information in the following limited circumstances:
- Service providers: We may use third-party tools (such as contact form processors, email services, or analytics platforms) that process data on our behalf. These providers are only permitted to use your information to provide their services to us.
- Legal requirements: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation or protect the rights and safety of our business or others.
- Business transfers: If our business is sold or transferred, your information may be included as part of that transaction. We will notify you in such cases to the extent required by law.
4. Data Retention
We keep your personal information for as long as it is needed to fulfill the purposes described in this policy - typically for the duration of our business relationship and for a reasonable period afterward in case of follow-up questions or legal needs.
Contact form submissions and project correspondence are retained for record-keeping purposes. If you would like us to delete your information, you can request that by contacting us directly at info@laredoconcretecompany.com. We will honor reasonable deletion requests where we are not legally required to retain the data.
5. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of any future marketing communications
To exercise any of these rights, contact us at info@laredoconcretecompany.com. We will respond within a reasonable time frame.
6. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. Our website uses standard HTTPS encryption for data transmitted through contact forms. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
If you suspect that your information has been misused in connection with our website or services, please contact us right away.
7. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps or review platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site before submitting personal information there.
8. Children
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website after a change is posted means you accept the updated policy.
10. Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:
Laredo Concrete Company
3320 Napoleon St, Laredo, TX 78043